Vincent Phipps

Vincent Phipps, CSP, MA, PhD (ABD) is an internationally recognized keynote speaker, communication strategist, professor, best-selling author, and founder of Communication VIP Training & Coaching.

Known professionally as the “Attitude Amplifier,” Vincent has devoted 28 years to helping professionals transform the way they communicate, lead, serve, and connect. He has delivered approximately 4,000 paid presentations. Vincent specializes in turning complex communication concepts into practical strategies.

Vincent's expertise is relevant to tourism and hospitality, where a single conversation can influence a visitor's perception of an entire destination. His interactive approach helps professionals recognize different communication styles, adapt to diverse personalities, strengthen customer and colleague relationships, navigate challenging interactions, and create more memorable service experiences.

Vincent holds the prestigious Certified Speaking Professional (CSP) designation and is a professor at the University of Tennessee at Chattanooga. He is also the author of Lead Out Loud, Um-believable Public Speaking, and Profit From Your Platform. Vincent is recognized in the top 1% of the world's best engagement and interpersonal communication experts.

Whether communicating with a first-time visitor, longtime customer, community partner, or colleague, Vincent's philosophy is simple: The best experiences start with the best encounters.